Reception and Reservations Specialist
TASKS
- Caring for the positive image of the hotel,
- Direct contact with guests and professional handling of stay-related matters (check-in/check-out),
- Handling individual reservations,
- Providing information about the hotel's offer and available services,
- Issuing invoices, accepting payments,
- Responding to guests' current needs,
- Close cooperation with other hotel departments to ensure the best possible guest service.
EXPECTATIONS
- Experience working in a similar position in the hospitality industry,
- Ease in establishing contacts and openness to guests and their needs,
- High personal culture and focus on delivering services at the highest level,
- Ability to work under time pressure and good work organization,
- Independence, initiative, and commitment to assigned duties,
- Reliability, punctuality, and attention to detail,
- Ability to work in a team,
- Knowledge of Office suite (Word, Excel),
- Proficiency in English allowing for fluent communication,
- Willingness to work shifts, including weekends and holidays.
WE OFFER
- Stable employment based on a cooperation form matching your preferences,
- In case of relocation, accommodation possibility within the resort,
- Opportunity for professional development within the department and hotel structures as well as participation in trainings organized by the hotel,
- Friendly work atmosphere full of positive energy and a close-knit team,
- Participation in the motivational program #PlatinumCareer, which includes a range of benefits,
- Employee Referral Program,
- MultiLife Program,
- Discounts up to 50% on: treatments at Dr Irena Eris salons, stays at Górskie Resorty brand facilities, use of the gastronomic part of the facility,
- Group insurance,
- Employee meals,
- Holiday packages,
- Employee parking.
Send us your CV:
#PlatinumWinterBreak All Inclusive
from PLN 619 /person/night
Min 2 nights
bestseller
Winter at a SUPER PRICE
from PLN 429 /person/night
Min 2 nights
#PlatinumCrossCountrySkiing
from PLN 419 /person/night
Min 3 nights
for competitors
Bieg Piastów
from PLN 359 /person/night
Min 2 nights
Easter at the Family Table
from PLN 529 /person/night
Min 3 nights
Women's Day in the Karkonosze Mountains
from PLN 619 /person/night
Min 2 nights
Platinum Dance Passion by Robert Kochanek
from PLN 739 /person/night
Min 2 nights
vouchers to spa
We dwoje
from PLN 459 /person/night
Min 2 nights
Weekend with Yoga
from PLN 359 /person/night
Min 2 nights
work remotely
Workation in the Karkonosze Mountains
from PLN 289 /person/night
Min 1 night
#PlatinumSpring
from PLN 219 /person/night
Min 2 nights
bestseller
Stay at a SUPER PRICE
from PLN 309 /person/night
Min 2 nights
trip to Prague
Discover Prague
from PLN 319 /person/night
Min 2 nights
for girlfriends
She. Be faithful. To yourself.
from PLN 819 /person/night
Min 2 nights
Standard offer with breakfast and dinner
from PLN 299 /person/night
Non-refundable offer with breakfast and dinner
from PLN 289 /person/night
Standard offer with breakfast
from PLN 189 /person/night
Non-refundable offer with breakfast
from PLN 179 /person/night
Offer without meals
from PLN 119 /person/night
Voucher for a Stay with Breakfast at Platinum...
from PLN 1490 /piece
Voucher for a stay at Platinum Adults for two...
from PLN 2190 /piece
Voucher for the stay in the package She. Be ...
from PLN 4490 /piece
Voucher for a family stay in an apartment
from PLN 1990 /piece
Voucher for a stay at the hotel with breakfas...
from PLN 2090 /piece
Voucher for a stay in a hotel for two with a ...
from PLN 2990 /piece
Voucher "Relax for Two at the SPA"
from PLN 890 /piece
Amount voucher
from PLN 250 /piece
Voucher for classic Thai massage | Dr Irena E...
from PLN 330 /piece
Voucher for a relaxing massage with aromatic ...
from PLN 340 /piece
Voucher for Lomi Lomi massage | Dr Irena Eris...
from PLN 350 /piece
Voucher for Thai sports massage | Dr Irena Er...
from PLN 380 /piece
GÓRSKIE RESORTY (MOUNTAIN RESORTS)
