Reception and Reservations Specialist
TASKS
- Caring for the positive image of the hotel,
- Direct contact with guests and professional handling of stay-related matters (check-in/check-out),
- Handling individual reservations,
- Providing information about the hotel's offer and available services,
- Issuing invoices, accepting payments,
- Responding to guests' current needs,
- Close cooperation with other hotel departments to ensure the best possible guest service.
EXPECTATIONS
- Experience working in a similar position in the hospitality industry,
- Ease in establishing contacts and openness to guests and their needs,
- High personal culture and focus on delivering services at the highest level,
- Ability to work under time pressure and good work organization,
- Independence, initiative, and commitment to assigned duties,
- Reliability, punctuality, and attention to detail,
- Ability to work in a team,
- Knowledge of Office suite (Word, Excel),
- Proficiency in English allowing for fluent communication,
- Willingness to work shifts, including weekends and holidays.
WE OFFER
- Stable employment based on a cooperation form matching your preferences,
- In case of relocation, accommodation possibility within the resort,
- Opportunity for professional development within the department and hotel structures as well as participation in trainings organized by the hotel,
- Friendly work atmosphere full of positive energy and a close-knit team,
- Participation in the motivational program #PlatinumCareer, which includes a range of benefits,
- Employee Referral Program,
- MultiLife Program,
- Discounts up to 50% on: treatments at Dr Irena Eris salons, stays at Górskie Resorty brand facilities, use of the gastronomic part of the facility,
- Group insurance,
- Employee meals,
- Holiday packages,
- Employee parking.
Send us your CV:
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GÓRSKIE RESORTY (MOUNTAIN RESORTS)
