Extensive breakfast buffet with regional, gluten-free, and kids' options plus drinks (coffee, tea, water, juice) - for Platinum Mountain Hotel & SPA and Platinum Apartments guests, breakfast served in the main hotel building; for Platinum Adults guests, breakfast served in Nefryt building Monday-Friday 07:00-10:30 Saturday-Sunday 07:00-11:00
Dinner buffets with wide dish selection, dessert buffet, kids’ menu, and drinks (coffee, tea, water) - for Platinum Mountain Hotel & SPA, Platinum Apartments, and Platinum Adults guests, dinners served in the main hotel building Monday-Sunday 16:00-19:00
Family admission ticket to Querion Hypermedia Amusement Park (ticket includes: immersive show and VR zone)
50 PLN discount voucher for a selected treatment at Dr Irena Eris Beauty Partner per room*
*Voucher valid with minimum 390 PLN treatment purchase
Games, quizzes and competitions with prizes Meetings with fairy-tale characters
Dance workshops and Mini Disco
Family cinema for children
SPA&WELLNESS ZONE
A complex of heated indoor pools with a special area for children
Jacuzzi
Rest area
Finnish sauna
Steam room
Infrared sauna
Biosauna
Outdoor summer pool, summer season
ATTRACTIONS FOR CHILDREN
Mini Club playroom and animation activities under the supervision of Kids Concierge REGULATIONS
Mini Club, where a rich animation program for children takes place according to the current schedule
Game Room 12+ games room Healthy and colorful buffets with children's menu GAME ROOM RULES
KIDS menu available in the a’la carte restaurant*
Outdoor summer swimming pool with a paddling pool, in high season
Playground in the garden * additionally payable service
OUR ADVANTAGES
147 hotel rooms in the 5* standard
330 apartments with an independent kitchenette, private sauna in the bathroom (Premium category). The apartments are located in separate buildings between 80 and 600 meters from the main hotel area
A pet-friendly resort. In the hotel part, we have designated rooms for stays with animals. It is required to notify the pet's stay at the booking stage.
The price for a minor's stay depends on their age, season and current occupancy of the facility. There are 3 price categories for children aged 0-3 - free stay, without additional benefits in the form of separate bedding, towels and a separate place to sleep; 4-12 years and 13-18 years. We have the option of renting additional room equipment for children, including a cot for PLN 35 per hotel day. The cot has bedding for the toddler.
Animals
For the comfort of all guests, the number of rooms for pet owners is limited – please inform us about your pet when booking. Stays are available in selected Comfort Plus 5★ rooms (on level 0) and apartments (in a separate building). As part of the "Pupil Welcome" package, we provide a soft sleeping mat and a small surprise. The fee is PLN 80 per night. Failure to register will result in a PLN 500 fee. Pets are allowed in the hotel garden and in the a la carte restaurants – Palladium Cafe & Lobby Bar and Piatti. They are not allowed in the buffet restaurants, Spa, or Wellness Center. A health certificate with current vaccinations and a leash are required.