TASKS
- Care for the positive image of the hotel,
- Direct contact with guests and professional handling of stay-related matters (check-in/check-out),
- Handling individual reservations,
- Providing information about the hotel’s offer and available services,
- Issuing invoices, accepting payments,
- Responding to guests’ ongoing needs,
- Close cooperation with other hotel departments to ensure the best possible guest service.
Expectations
- Experience in a similar position in the hotel industry,
- Ease in establishing contacts and openness to the guest and their needs,
- High personal culture and focus on providing services at the highest level,
- Ability to work under time pressure and good work organization,
- Independence, initiative and commitment to assigned duties,
- Reliability, punctuality, and attention to detail,
- Ability to work in a team,
- Knowledge of the Office package (Word, Excel),
- Knowledge of English at a level allowing fluent communication,
- Willingness to work shifts, including weekends and holidays.
we offer
- Stable employment based on a cooperation form that suits your preferences,
- In case of relocation, possibility of accommodation on the property,
- Opportunity for professional development within the department and hotel structures as well as participation in trainings organized by the hotel,
- A friendly working atmosphere full of positive energy and a well-coordinated team,
- Participation in the #PlatinumCareer motivation program, which offers a range of benefits,
- Employee Referral Program,
- MultiLife Program,
- Attractive discounts on: treatments at Dr Irena Eris salons, stays at Mountain Resort brand properties, use of the hotel's dining facilities.
- Group insurance,
- Employee meals,
- Holiday gift packages,
- Employee parking.
Send us your CV:
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GÓRSKIE RESORTY (MOUNTAIN RESORTS)
