Failure to use any component included in the package does not reduce its value.
*Applies to reservations made after 17.07.2024
Throughout the year, our Kids Concierge team organizes thematic animations. The program includes art and manual classes, meetings with fairy-tale characters, a family cinema for the youngest, as well as on selected days animations for children at the pool, family quizzes, games & competitions with prizes or MINI Disco. The animation program changes seasonally.
Our Guest Experience Manager will take care of the unique atmosphere of your stay with your loved one. Surprise your other half with a bouquet of flowers, a birthday cake or a bedroom full of rose petals. No matter what your idea, we will make sure your stay is romantic.
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Choose our 5-star hotel in the mountains for children. There is no better choice for a family holiday than a hotel with a children's playroom and animations from the Kids Concierge. The hotel with attractions in the mountains for children and adults is the perfect place for a family trip and active holidays for families with children. You will find the best attractions for children in Szklarska Poręba and its surroundings.
Platinum Mountain Hotel & SPA is pet-friendly. It is possible to stay in the rooms with a pet.
For the sake of allergy sufferers, the number of rooms designated for stays with animals is limited, therefore the stay with a dog or cat should be reported at the stage of booking.
Staying with a pet is only possible in a Comfort Plus 5* room (rooms are located on level 0) and in the Suites (in a separate building).
A fee of PLN 50 per night is payable for the stay of a four-legged pet. Failure to declare the stay of a pet at check-in will result in an additional charge of PLN 500 for the Guest. A pet is allowed in the hotel garden and in the Palladium Cafe & Lobby Bar. The presence of an animal in the gastronomic, SPA and Wellness areas is prohibited. It is compulsory for the owner of the animal to have its health booklet with up-to-date vaccinations, including against rabies. A leash is also compulsory.