Night Receptionist
TASKS
- Managing the night shift independently (7:00 PM - 7:00 AM),
- Performing night audit, checking issued documents, and reporting to relevant departments,
- Direct contact with guests: check-in, check-out, and making reservations,
- Issuing invoices, accepting payments,
- Responding to guests' current needs,
- Providing information about the hotel’s offer and available services,
- Close cooperation with other hotel departments to ensure the best possible guest service.
EXPECTATIONS
- Ease of establishing contacts and openness to the guest and their needs,
- High personal culture and focus on providing services at the highest level,
- Ability to work under time pressure and good work organization,
- Independence, initiative, and commitment to assigned duties,
- Reliability, punctuality, and attention to detail,
- Knowledge of Office package (Word, Excel)
- Proficiency in English enabling smooth communication,
- Experience in a similar position in the hotel industry,
- Experience with reservation software,
- Knowledge of a second foreign language.
WE OFFER
- Stable employment based on a cooperation form according to your preferences,
- In case of relocation, accommodation possibility within the facility,
- Professional development opportunities within the department and hotel structures, as well as participation in trainings organized by the hotel,
- Friendly work atmosphere full of positive energy and a well-coordinated team,
- Participation in the #PlatinumCareer motivational program, which includes a range of benefits,
- Employee Referral Program,
- MultiLife Program,
- Attractive discounts on: treatments at Dr Irena Eris clinics, stays at Mountain Resorts brand facilities, and use of the facility’s dining area.
- Group insurance,
- Employee meals,
- Holiday packages,
- Employee parking.
Send us your CV:
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BERGRESORTS
