MICE Sales Department Manager

TASKS

Acquiring new business clients and building and maintaining lasting relationships with current and potential clients,
Selling hotel services, especially conference space,
Preparing commercial offers according to established pricing policy, formulating responses to inquiries and negotiating contracts,
Accepting and handling reservations of conference space and group bookings in the hotel at the level of offering, conducting negotiations with the client,
Planning groups and conferences held at the hotel based on signed contracts,
Determining the details of business event organization with clients and coordinating arrangements with various hotel operational departments,
Engagement at every stage of business event organization,
Service and care for groups in terms of client expectations,
Supervising the smooth running of conferences, meetings, and all business events at the hotel, timely problem-solving,
Close cooperation with other hotel departments,
Ensuring timely information flow and proper communication within the team to provide the best possible service to groups,
Performing the role of “Manager on Duty”, implementing adopted strategies and budget assumptions.

EXPECTATIONS

Min. 2 years of professional experience in a similar position,
Experience in handling conference and group reservations - preparing offers, negotiating terms, arranging details, entering guest lists into the system, settling group stays,
Skills in building business relationships and focus on high standard service,
Ease in establishing contacts and ability to work in a team,
High personal culture and friendly approach to people,
Knowledge of sales techniques and well-developed negotiation skills,
Excellent self-organization, ability to coordinate and manage multiple projects simultaneously,
Ability to plan, think analytically, and work under time pressure,
Ability to solve problems independently and make decisions,
Initiative and commitment to assigned duties,
Reliability, punctuality, and attention to detail,
Knowledge of the HORECA system and Premium Hotel will be an additional advantage,
English language proficiency enabling fluent communication,
Availability and readiness to work also on weekends and holidays.

WE OFFER

Stable employment based on a form of cooperation according to your preferences,
In case of relocation, accommodation possibility within the resort,
Opportunities for professional development within the department and hotel structures and participation in trainings organized by the hotel,
A friendly working atmosphere full of positive energy and a close-knit team,
Participation in the #SilverCareer motivational program, which includes a range of benefits,
Employee Referral Program,
MultiLife Program,
Attractive discounts on: treatments at Dr Irena Eris clinics, stays at Mountain Resorts brand properties, use of the hotel's dining area,
Group insurance,
Employee meals,
Holiday packages,
Employee parking.